1. Home
  3. FAQ

FAQ

Welcome to our Frequently Asked Questions section, where we’ve compiled answers to the most common questions about our products and services. If you can't find the answer you're looking for, feel free to contact our customer support team for further assistance.

How long do the LED panels last?

The LED panels have a lifespan of 50,000 hours.

How can I hang the LED panels?

For in a display window, the Display It LED FLEX is a practical system. The rail is mounted to the ceiling and then cables are twisted into the rail from which you hang the desired LED panels.

Are the LED panels double sided?

Yes, all LED panels can be used double sided. For single-sided use, a special reflective film is placed on the back to prevent light reflection.

What kind of paper should I use?

The LED panels must use specific transparent paper or foil: Backlit A4 paper and Backlit A3 paper. Using standard print paper will reduce the brightness and appearance of your content.

How do I adjust the LED panels?

The LED panels are very easy to adjust in height by the cable. Press the small pin, through which the cable passes, on either side of the LED panel to move it either down or up. Check that it hangs level after adjustment. The included cables are 300 cm long.

How bright are the LED panels?

All LED panels are equipped with bright and energy-efficient LED lighting. The brightness of the A1 and A2 size led panels is about 2000 Lux. The other LED panels have a brightness of about 3000 Lux.

Are the LED panels dimmable?

You can choose the dimmable transformer with 150 VA. This requires downloading the Casambi app on the phone for use.